Complaints Handling

The MLS is committed to upholding professional standards and rules as they apply to members of the legal profession in the country in order to provide satisfactory services to the public. Under section 64 of the LELPA, the MLS has, among its objectives, to promote the highest professional standards among legal practitioners and in legal practice, enhance credibility in the delivery of legal services and promote integrity and transparency of professional services in legal practice. In furtherance of these objectives, the MLS receives and resolves complaints against legal practitioners. The Secretariat is the central point for receiving complaints.